FAQ

Q.
Why is my Pumpkin Pass not working?
- The Pumpkin Kart is valid for unlimited food deliveries up to 25km during the active subscription period on orders with a subtotal greater than $20. Kindly contact us via live chat if you face any issues.
Q.
What restaurants can I apply my Pumpkin Pass at?
- Pumpkin Pass is valid at all restaurants within a distance of 25km.
Q.
What is the minimum order value to get free deliveries with Pumpkin Pass?
- A minimum order subtotal $20 is required to avail free deliveries with Pumpkin Pass.
Q.
What is the cost of Pumpkin Pass?
- $19.95 + tax per month for Super Saver pack (unlimited food deliveries up to 25km).
Q.
Is Pumpkin Pass refundable?
- Once active, the Pumpkin Pass cannot be cancelled for the same month.
Q.
How to unsubscribe from Pumpkin Pass?
- Open your Pumpkin Pass from the profile section and deselect the auto-renewal option at least 48 hours before a new cycle starts.
Q.
How to subscribe for Pumpkin Pass?
- You can find the Pumpkin Pass option under the Profile section and follow the instructions to subscribe to Pumpkin Pass.
Q.
What's a Pumpkin Pass?
- Pumpkin Pass for everyone is a pilot program to provide unlimited free deliveries up to 25km to subscribed users.